Purchases & refunds
Refund Policy
How we handle refund requests for our visa itinerary and documentation services.
Overview
At DummysFlight, we strive to provide the best service for your visa application needs. This refund policy outlines the terms and conditions for refunds on our dummy flight ticket services.
On this site, reservations are charged in PKR through PayPro. An approved refund is returned in PKR to that same payment. Review still takes 5–7 business days, and an approved refund is still processed within 10–14 business days.
Refund Eligibility
Refunds may be considered in the following circumstances:
- Service not delivered within the promised timeframe
- Technical errors preventing ticket generation
- Duplicate payments
- Service cancellation requested before ticket generation
Non-Refundable Items
The following are not eligible for refunds:
- Successfully generated and delivered tickets
- Change of mind after ticket generation
- Visa application rejection (tickets are for visa application purposes only)
- Incorrect information provided by the customer
Refund Process
To request a refund, please contact us at info@dummysflight.com with:
- Your booking reference number
- Reason for refund request
- Payment transaction details
Refund requests will be reviewed within 5–7 business days. Approved refunds will be processed within 10–14 business days.
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: info@dummysflight.com
Submit a refund request
Include your booking reference and payment details so we can review your case quickly.